{"id":15947,"date":"2026-03-10T11:14:50","date_gmt":"2026-03-10T10:14:50","guid":{"rendered":"https:\/\/www.weitlaeufer.de\/?page_id=15947"},"modified":"2026-05-20T14:40:05","modified_gmt":"2026-05-20T12:40:05","slug":"garantie-reparatur","status":"publish","type":"page","link":"https:\/\/www.weitlaeufer.de\/en\/garantie-reparatur\/","title":{"rendered":"Warranty &amp; Repair"},"content":{"rendered":"<div class=\"gr-page-scope\">\n\n<!-- ============== HERO ============== -->\n<section class=\"gr-hero\">\n  <div class=\"gr-hero__inner\">\n    <div>\n      <div class=\"gr-hero__eyebrow\">Service &amp; Versprechen<\/div>\n      <h1 class=\"gr-hero__title\">\n        Garantie &amp; <em>Reparatur.<\/em>\n      <\/h1>\n      <p class=\"gr-hero__lead\">\n        Wir stehen hinter der Qualit\u00e4t unserer Rucks\u00e4cke. Mit einer freiwilligen Herstellergarantie von <strong>3 Jahren<\/strong> und einem Reparaturservice, der weit dar\u00fcber hinausgeht.\n      <\/p>\n      <a href=\"https:\/\/www.weitlaeufer.de\/en\/contact\/\" class=\"gr-hero__btn\">\n        Schaden melden\n        <svg viewbox=\"0 0 24 24\"><path d=\"M5 12h14M13 5l7 7-7 7\"\/><\/svg>\n      <\/a>\n    <\/div>\n    <div class=\"gr-hero__media\">\n      <img decoding=\"async\" src=\"https:\/\/www.weitlaeufer.de\/wp-content\/uploads\/2026\/04\/WeitLaeufer-Garantie-Reparatur-1-1024x683.webp\" alt=\"WeitL\u00e4ufer Reparaturservice im Lab\" loading=\"lazy\">\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- ============== STATS BAR (overlapping hero) ============== -->\n<div class=\"gr-stats-wrap\">\n  <div class=\"gr-stats\">\n    <div class=\"gr-stats__item\">\n      <div class=\"gr-stats__icon\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n      <\/div>\n      <div class=\"gr-stats__value\">3 Jahre<\/div>\n      <div class=\"gr-stats__label\">Herstellergarantie<\/div>\n    <\/div>\n    <div class=\"gr-stats__item\">\n      <div class=\"gr-stats__icon\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"\/><\/svg>\n      <\/div>\n      <div class=\"gr-stats__value\">Repair<\/div>\n      <div class=\"gr-stats__label\">Auch danach noch<\/div>\n    <\/div>\n    <div class=\"gr-stats__item\">\n      <div class=\"gr-stats__icon\">\n        <svg viewbox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 6v6l4 2\"\/><\/svg>\n      <\/div>\n      <div class=\"gr-stats__value\">2 Werktage<\/div>\n      <div class=\"gr-stats__label\">Antwort auf deine Anfrage<\/div>\n    <\/div>\n    <div class=\"gr-stats__item\">\n      <div class=\"gr-stats__icon\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M9 11H5a2 2 0 0 0-2 2v7h18v-7a2 2 0 0 0-2-2h-4\"\/><path d=\"M12 4v11\"\/><path d=\"M8 8l4-4 4 4\"\/><\/svg>\n      <\/div>\n      <div class=\"gr-stats__value\">Im Lab<\/div>\n      <div class=\"gr-stats__label\">Reparatur in Emmendingen<\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- ============== COVERAGE (Abgedeckt \/ Nicht abgedeckt) ============== -->\n<section class=\"gr-block\">\n  <div class=\"gr-block__inner\">\n    <div class=\"gr-section-head\">\n      <div class=\"gr-eyebrow\">Was die Garantie umfasst<\/div>\n      <h2 class=\"gr-title\">Klar geregelt. <em>Ohne Kleingedrucktes.<\/em><\/h2>\n    <\/div>\n\n    <div class=\"gr-coverage\">\n      <div class=\"gr-coverage__card gr-coverage__card--ok\">\n        <div class=\"gr-coverage__head\">\n          <div class=\"gr-coverage__head-icon gr-coverage__head-icon--ok\">\n            <svg viewbox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n          <\/div>\n          <h3 class=\"gr-coverage__head-title\">Abgedeckt<\/h3>\n        <\/div>\n        <ul class=\"gr-coverage__list\">\n          <li>Aufgehende oder rei\u00dfende <strong>Seams<\/strong><\/li>\n          <li>Defekte an <strong>Schnallen und Verschl\u00fcssen<\/strong><\/li>\n          <li>Fehlerhafte <strong>Materialien<\/strong> unter normaler Nutzung<\/li>\n          <li>Versagen von <strong>Bauteilen<\/strong> ohne erkennbare Fremdeinwirkung<\/li>\n        <\/ul>\n      <\/div>\n\n      <div class=\"gr-coverage__card gr-coverage__card--no\">\n        <div class=\"gr-coverage__head\">\n          <div class=\"gr-coverage__head-icon gr-coverage__head-icon--no\">\n            <svg viewbox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n          <\/div>\n          <h3 class=\"gr-coverage__head-title\">Nicht abgedeckt<\/h3>\n        <\/div>\n        <ul class=\"gr-coverage__list\">\n          <li>Normaler <strong>Verschlei\u00df<\/strong> (Abrieb, Verblassen)<\/li>\n          <li>Sch\u00e4den durch <strong>unsachgem\u00e4\u00dfe Nutzung<\/strong> oder \u00dcberlastung<\/li>\n          <li>\u00c4u\u00dfere Einwirkung (z.&nbsp;B. spitze Gegenst\u00e4nde, Tierbiss)<\/li>\n          <li>Eigenst\u00e4ndige <strong>\u00c4nderungen oder Reparaturen<\/strong><\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- ============== PROCESS (3 Schritte) ============== -->\n<section class=\"gr-block gr-block--warm\">\n  <div class=\"gr-block__inner\">\n    <div class=\"gr-section-head\">\n      <div class=\"gr-eyebrow\">This is how it works<\/div>\n      <h2 class=\"gr-title\">In three steps <em>zur Reparatur.<\/em><\/h2>\n    <\/div>\n\n    <div class=\"gr-process\">\n      <div class=\"gr-process__step\">\n        <div class=\"gr-process__num\">1<\/div>\n        <h3 class=\"gr-process__title\">Schaden melden<\/h3>\n        <p class=\"gr-process__text\">Schick uns eine E-Mail mit ein paar <strong>Fotos des Schadens<\/strong> und einer kurzen Beschreibung.<\/p>\n      <\/div>\n      <div class=\"gr-process__step\">\n        <div class=\"gr-process__num\">2<\/div>\n        <h3 class=\"gr-process__title\">Antwort in 2 Werktagen<\/h3>\n        <p class=\"gr-process__text\">Wir melden uns in der Regel innerhalb von <strong>zwei Werktagen<\/strong> und kl\u00e4ren, was der beste Weg ist.<\/p>\n      <\/div>\n      <div class=\"gr-process__step\">\n        <div class=\"gr-process__num\">3<\/div>\n        <h3 class=\"gr-process__title\">Reparatur oder Austausch<\/h3>\n        <p class=\"gr-process__text\">Wir reparieren im Lab in Emmendingen oder tauschen den Rucksack aus. Je nachdem, was sinnvoller ist.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- ============== REPAIR BEYOND ============== -->\n<section class=\"gr-block\">\n  <div class=\"gr-block__inner\">\n    <div class=\"gr-repair\">\n      <div class=\"gr-repair__content\">\n        <div class=\"gr-repair__eyebrow\">Auch nach den 3 Jahren<\/div>\n        <h2 class=\"gr-repair__title\">Repair <em>\u00fcber die Garantie hinaus.<\/em><\/h2>\n        <p class=\"gr-repair__text\">\n          Ein WeitL\u00e4ufer-Rucksack ist auf Langlebigkeit ausgelegt. Sollte nach Ablauf der Garantie etwas kaputtgehen, bieten wir einen kostenpflichtigen Reparaturservice an. Schreib uns mit Fotos. Du bekommst vorab eine Einsch\u00e4tzung zu Aufwand und Kosten.\n        <\/p>\n        <a href=\"https:\/\/www.weitlaeufer.de\/en\/contact\/\" class=\"gr-repair__btn\">\n          Reparatur anfragen\n          <svg viewbox=\"0 0 24 24\"><path d=\"M5 12h14M13 5l7 7-7 7\"\/><\/svg>\n        <\/a>\n      <\/div>\n      <div class=\"gr-repair__viz\">\n        <svg viewbox=\"0 0 100 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M30 50 L45 65 L70 30\"\/>\n          <circle cx=\"50\" cy=\"50\" r=\"40\"\/>\n          <path d=\"M50 10 L50 20 M50 80 L50 90 M10 50 L20 50 M80 50 L90 50\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- ============== LEGAL FOOTER ============== -->\n<section class=\"gr-block gr-block--legal\">\n  <div class=\"gr-block__inner\">\n    <div class=\"gr-legal\">\n      <div>\n        <h3 class=\"gr-legal__title\">Gesetzliche Rechte<\/h3>\n        <p class=\"gr-legal__text\">\n          Diese freiwillige Herstellergarantie besteht <strong>zus\u00e4tzlich<\/strong> zu deinen gesetzlichen Gew\u00e4hrleistungsrechten und schr\u00e4nkt diese in keiner Weise ein. Die gesetzliche Gew\u00e4hrleistung gegen\u00fcber dem Verk\u00e4ufer betr\u00e4gt 2 Jahre ab Kaufdatum.\n        <\/p>\n      <\/div>\n      <div>\n        <h3 class=\"gr-legal__title\">Garantiegeber<\/h3>\n        <address class=\"gr-legal__address\">\n          Alexander D\u00fcren<br>\n          WeitL\u00e4ufer<br>\n          Hochburger Str. 35<br>\n          79312 Emmendingen\n        <\/address>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-custom.php","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-15947","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie &amp; Reparatur &#187; WeitL\u00e4ufer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.weitlaeufer.de\/en\/garantie-reparatur\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie &amp; Reparatur &#187; WeitL\u00e4ufer\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.weitlaeufer.de\/en\/garantie-reparatur\/\" \/>\n<meta property=\"og:site_name\" content=\"WeitL\u00e4ufer\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-20T12:40:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/garantie-reparatur\\\/\",\"url\":\"https:\\\/\\\/www.weitlaeufer.de\\\/garantie-reparatur\\\/\",\"name\":\"Garantie & Reparatur &#187; WeitL\u00e4ufer\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#website\"},\"datePublished\":\"2026-03-10T10:14:50+00:00\",\"dateModified\":\"2026-05-20T12:40:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/garantie-reparatur\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.weitlaeufer.de\\\/garantie-reparatur\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/garantie-reparatur\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.weitlaeufer.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie &#038; Reparatur\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#website\",\"url\":\"https:\\\/\\\/www.weitlaeufer.de\\\/\",\"name\":\"WeitL\u00e4ufer\",\"description\":\"Ultraleicht Rucks\u00e4cke | Designed &amp; Made in Freiburg\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.weitlaeufer.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#organization\",\"name\":\"WeitL\u00e4ufer\",\"url\":\"https:\\\/\\\/www.weitlaeufer.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.weitlaeufer.de\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-Logo-Weitlaeufer-2026-04-27-high.png\",\"contentUrl\":\"https:\\\/\\\/www.weitlaeufer.de\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-Logo-Weitlaeufer-2026-04-27-high.png\",\"width\":1100,\"height\":341,\"caption\":\"WeitL\u00e4ufer\"},\"image\":{\"@id\":\"https:\\\/\\\/www.weitlaeufer.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"alternateName\":\"WeitLaeufer\",\"email\":\"info@weitlaeufer.de\",\"description\":\"Direct-to-Consumer-Marke f\u00fcr ultraleichte Rucks\u00e4cke. 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